Helpful Medical Supply is a trusted and convenient e-commerce medical products supplier with a mission to improve the lives of their customers with vetted medical products at a competitive price.

Simply find the product that best suits your needs and follow the online prompts that will guide you to our checkout process. Questions? Email our support team at info@helpfulmedicalsupply.com, our friendly customer service team will be more than happy to assist you.

Absolutely! Our boxes are almost always delivered in a plain, discreet brown box.

We'll gladly accept packages within 30 days of the sale date for a complete refund. All we ask is that the product is unopened, is in the same condition you received it, and is in the original packaging. We’ll even help find another product for you that can replace your order. Please contact customer service at info@helpfulmedicalsupply.com to start a return.

We’ll work hard so you don’t have to! Our autoship program allows customers to set up regular, recurring orders without having to give us a call or visit our site. Busy customers never have to worry about running out of supplies and can enjoy products delivered to your doorstep, discreetly. Customers are always in complete control. You can always delay, change, or cancel your shipment, anytime.

An FSA, or a Flexible Spending Account, is sometimes offered to those who have a health plan through a job. If your job’s health plan offers an FSA, that means you can pay into an account that would only be used for medical expenses. Since you don’t need to pay taxes on FSA funds, many will choose this option to save money on taxes. Some employers may contribute to an FSA, but many will not.

First, the product you’re using might be the wrong size. Some customers assume that a larger product is going to have a higher absorbency, but larger products can leave gaps at the waist and leg fitting holes, leading to leaks. A product that fits just right will fit snugly close to your body to ensure the absorbent core of the product can work properly. Secondly, the product you’re using is not absorbent enough for your needs. If you’re in a lower absorbance product, you may need to look for something with a “heavy” or “overnight” absorbency. Third, for adult underwear or pads, the leg ruffles might be turned in the wrong direction. Leg ruffles (also called “leg barriers” or “leg guards'') should be turned out and away from the skin for maximum protection. You’re a side sleeper and leak from the leg holes. If you leak out the sides at night, you can always add a booster pad to that for more targeted protection.

Urinary incontinence, or the loss of bladder control, can range from occasional leaks when you exercise, sneeze, cough, or laugh, to urges that are so strong you are unable to make it to a bathroom in time.

Bowel incontinence, or fecal incontinence, refers to involuntary bowel voids.

Because female incontinence is so common, there’s a wide range of women's incontinence products designed to provide peace of mind. Women’s products tend to place additional emphasis on discretion, fit, and general appearance, so the wearer can find a product that looks and feels just like regular underwear.

Yes! Male guards are very popular for men being specifically designed for the male anatomy.

50% of people aged 65+ report bladder or bowel incontinence.

During peak work hours, try to start timing your voids, limit water intake, and avoid coffee, which is a diuretic and can irritate the bladder. Read more.

You would think so but not always. Briefs and protective underwear have made significant improvements over the years. We offer top-of-the-line, medical-grade incontinence products, so many of our products are far more absorbent than the ones you’ve purchased from the stores.

There are a few key differences between adult diapers and pull-ups. Pull-ups look like regular underwear, and are worn in the same way, while tab-style adult diapers open at the sides and fasten in the front. Pull-ups are ideal for mobile, relatively active adults with mild to heavy urinary incontinence, while tab-style briefs are ideal for those who are immobile and are best suited for heavy incontinence, including bowel incontinence. And finally, tab-style briefs are more absorbent than pull-ups.

Diapers with tabs or “tab-style briefs” are exactly that, protective underwear with straps or tabs that are used to fasten around the waist. Tab-style briefs are ideal for those who are immobile and are best suited for heavy incontinence, including bowel incontinence. Tab-style briefs are typically more absorbent than pull-ups.

A booster pad is placed inside an existing product (like a pull-up or a brief). These are a great option for those with incontinence who want an extra layer of protection.

Underpads, also called “chux” or “bed pads,” are absorbent pads used to protect furniture. Underpads are great for additional leak protection.

Hygienic wipes are used to maintain personal hygiene to stay feeling fresh and clean where it matters most. There are several different options available like scented, unscented and flushable wipes. Please consider if you’re allergic to any additives like aloe before choosing.

An ostomy is a surgical procedure that creates an opening in the abdominal wall to divert waste from the digestive or urinary system. This opening, called a stoma, allows waste products to exit the body and be collected in a pouch.

Clean the wound with mild soap and water, gently pat it dry, and apply an appropriate wound dressing. Avoid harsh chemicals and scrubbing, as they can damage the healing tissue.

Urological supplies are medical products and devices designed to manage conditions related to the urinary system, including urinary incontinence, catheterization, and ostomies.